User account

Instructions

How to Create an Account

You must be a member of Dragon Boat Canada to create an account on this website.  If you would like to become a member, please contact us.  Once you have become a member of Dragon Boat Canada, the website will create your account automatically within 24 hours.

Accessing Your Account for the First Time

To access your account, you must use the "Request new password" tool by clicking on its tab.  You can then enter your email address and within a few minutes you will receive an email with a "login link".  Clicking on this link will give you a one time access to your account.  You can then click on "Edit" to add your own password and change your username if you desire.

Trouble Shooting

Request new password does not accept my email:

Be advised that you must use the email address that is on file for your Dragon Boat Canada account.  If you do not know what this is, please contact us.

My username and password don't work:

Usernames and passwords are both case-sensitive and accept additional characters such as spaces and certain punctuation marks.  If your username and password are not entered exactly as you first typed them or as they were imported from the DBC master database then the login will be rejected.  If you are unable to access your account through the login then you can also try the "Request new password" tool.